The Australian government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.
Urgent enquiries
If you are a health professional and have an urgent donation referral, please contact the Donation Specialist Coordinator at your local DonateLife Agency.
Registering or checking your registration
Registering is easy and only takes one minute on our Join the register form.
Getting a donor card or updating your details
You can contact Services Australia or go via your Medicare account on MyGov or on the Medicare Express app if you:
- have not received your donor card
- want to update your details on the register
- need to replace a lost or damaged donor card.
Feedback and other enquiries
We welcome your feedback and other enquiries. You can contact us using this form: